Advanced syncing

If your attachments aren’t syncing when using the WLAN server

Get help when the WLAN server is syncing everything except your file attachments.

In earlier versions of 1Password, attachments were not included when using with the WLAN server. Make sure you have the latest versions of 1Password on all your computers and mobile devices:

  • Mac: 1Password 5 or later
  • Windows: 1Password 4
  • iOS: 1Password 6 or later
  • Android: 1Password 4 or later

If you’re using the WLAN server on Windows

On Windows, the WLAN server does not sync attachments from vaults in the Agile Keychain format. Choose one of the options to resolve this:

  • Sync with a 1Password account. File attachments become separate items that you can manage independently. You’ll find them in the Documents category.
  • Switch to the OPVault format. The WLAN server syncs attachments from vaults in the OPVault format.
  • Create a new vault in the OPVault format. In 1Password, choose File > New 1Password Vault. For “Save as type”, choose “1Password Vault (*.opvault)”.

New 1Password Vault

If you’re syncing on an Android device

On Android, syncing with the WLAN server does not sync attachments. To resolve this, you can choose to sync with a 1Password account. File attachments become separate items that you can manage independently. You’ll find them in the Documents category.

Get more help

If your attachments still aren’t syncing, send us a diagnostics report from each device.

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