Set up Touch ID
Before you can set up Touch ID in 1Password, you’ll need to set up Touch ID on your Mac . Then follow these steps:
- Open and unlock 1Password.
- Click your account or collection at the top of the sidebar and choose Preferences.
- Click Security, then select Touch ID.
- Click your account or collection at the top of the sidebar and choose Lock.
- Enter your account password to unlock the app.
Now you can use your fingerprint to unlock 1Password. But don’t forget your 1Password account password. Sometimes you’ll need to enter it instead of using Touch ID.
Use Touch ID
After setting up Touch ID, open 1Password.
If 1Password is locked, you’ll see a message that “1Password is trying to unlock.” To unlock 1Password, place your finger on the Touch ID sensor.
If you don’t see the prompt to use Touch ID, click the Touch ID button on the lock screen.
Sometimes you’ll need to enter your account password instead of using Touch ID:
- If you haven’t entered your account password in 2 weeks
- If Touch ID isn’t available, like when the built-in display is closed on your Mac
- If you add or delete a fingerprint from your device
- If your fingerprint isn’t recognized three times in a row
If this happens, choose Apple menu > Lock Screen, then enter your Mac login password to continue using Touch ID to unlock 1Password.
If you still need help, follow these steps. Try again after each step:
- Make sure you have the latest version of 1Password.
- Make sure that you’re able to use Touch ID to unlock your Mac .
- Try enrolling a different finger .
Unlocking 1Password using Touch ID requires a Mac or Magic Keyboard with Touch ID.