Unlock 1Password with SSO on a new device

When your organization unlocks 1Password with SSO, you’ll link your first app or browser to your account the first time you sign up or switch to unlock with SSO. You can then use this app or browser to verify new apps or browsers, like when you set up 1Password on a new device. The verification process is an essential part of making sure the secrets you store in 1Password are safe and end-to-end encrypted. Learn more about the security of linked apps and browsers.

Sign in on a new device

In the app

If the device where you’re already signed in to 1Password has a camera:

1. Open the 1Password app on your new device.
2. Select Sign In and follow the onscreen instructions.

If the device where you’re already signed in to 1Password doesn’t have a camera, follow these steps on your new device:

1. Open the 1Password app, then select Sign In.
2. Select Enter account details.
3. Enter your work email and sign-in address, then select Next.
4. Select Sign in with [your identity provider]. You’ll be redirected to your identity provider in your browser.
5. Sign in to your identity provider. You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your linked apps or browsers and entering a verification code.
6. After successfully signing in with your identity provider, you’ll be redirected back to 1Password.

In the browser extension

1. Open the new browser where you’ve installed the 1Password browser extension.
2. Sign in to your account on 1Password.com. You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your linked apps or browsers and entering a verification code.
3. Select Add in the “Add account to 1Password” prompt.
4. Select Allow notifications to get a verification code when you sign in on another app or browser.

On 1Password.com

On the new browser you want to authorize, sign in to your account on 1Password.com.

You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your linked apps or browsers and entering a verification code.

Find your verification code

To find your verification code, go to the linked 1Password app or browser where you’re already signed in and follow the steps below.

In the app

Don't share your verification code with anyone. 1Password employees will never ask for this code.

If you receive a suspicious or unsolicited verification code, report it.

In the browser extension

1. After you sign in to a new app or browser, open and unlock the 1Password browser extension.
2. Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.

   Learn what to do if you don't see a prompt to get your verification code.

3. Enter the verification code on the new app or browser.

On 1Password.com

1. On a linked browser, sign in to your account on 1Password.com.
2. Select your name in the top right, then select Manage Account.

   If you're using a smartphone, select the menu icon .

3. Select View next to the new apps and browsers listed under Pending Sign-Ins.

   You may need to scroll down to see this section.

4. Select Transfer key, then you’ll see the alphanumeric verification code.
5. Enter the verification code, then select Submit.

After signing in to your account on 1Password.com, your browser will be listed as a linked browser and can be used to verify additional devices, unless you indicated it was a public or shared computer.

Unlink an app or browser

1. Sign in to your account on 1Password.com.
2. Select your name in the top right, then select Manage Account.
3. Select the gear icon to the right of the app or browser you want to unlink.
4. Confirm that it’s the correct app or browser, then select Unlink.

   You can unlink all inactive apps and browsers at the same time by selecting the Unlink inactive apps and browsers button.

Get help

When you unlock with SSO, there are some things to consider:

• You must be using 1Password 8 for Mac, iOS, Windows, Android, or Linux to unlock with SSO.
• If you sign out of your only linked app or browser, you won’t be able to access your account. You can contact your team administrator to recover your account. The browser you use to complete account recovery will become your first linked browser, which you can use to verify new devices.
• If you’re signed out of your account after you close your browser, your IT team may have a policy to clear your browsing data when you close your browser, which removes your 1Password account details. Learn how to get help with this issue.
• If you want to sign in to 1Password.com in your browser on a mobile device, you’ll need to use the 1Password app on a different device to approve the sign in.

If you don’t see a prompt to get your verification code

If you open a trusted 1Password app and don’t see the prompt to get your verification code, make sure the account you’re trying to sign in to in the new app or browser is unlocked.

Unlock the account, then wait a few minutes and restart the steps to sign in on another device. You can also contact 1Password Support for further assistance.

If you receive a suspicious verification code

If you receive a suspicious or unsolicited verification code, report it.

Learn what to do if your device is lost or stolen.

Learn more

• About 1Password Unlock with SSO
• Get started with 1Password Unlock with SSO
• About 1Password Unlock with SSO security
• Sign in to 1Password with SSO
• If you’re having trouble unlocking 1Password with SSO

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