Unlock 1Password with SSO on a new device

Learn how to link apps and browsers to your account so you can unlock 1Password with SSO.

When your organization unlocks 1Password with SSO, each app or browser you use is linked to your account. Your first app or browser is linked when you sign up or switch to unlock with SSO. After that, each new app or browser needs a verification code from one that’s already linked.

Tip

Learn what to do if you didn’t get a verification code.

If your organization just switched to Unlock with SSO, learn how to set it up for the first time.

Set up 1Password on a new device

In the app

Set up the app from 1Password.com

You can set up the app from a linked browser on the same Mac without a verification code:

  1. In your linked browser, sign in to your account on 1Password.com.
  2. Select your name in the top right, then select Set up another device.
  3. Select Use your account on 1Password for Mac, then follow the onscreen instructions.

    If you see “Connect account to this app?”, make sure the request is from your browser before you select Connect account.

If you don’t see Use your account on 1Password for Mac, follow the steps to sign in with a verification code instead. Learn what to do if you can’t set up the app from 1Password.com.

Sign in with a verification code

  1. Open the 1Password app, select Sign In, then follow the onscreen instructions to sign in with SSO.
  2. When you see “Transfer your encryption key”, get your verification code from a linked app or browser, then enter it.

If you’re already signed in to 1Password on another device, you can follow the onscreen instructions to sign in with a QR code instead. You won’t need a verification code. To confirm the sign-in, select the number on your other device that matches the one on your new device.

  1. Open the 1Password app, select Sign In, then follow the onscreen instructions to sign in with SSO.
  2. When you see “Transfer your encryption key”, get your verification code from a linked app or browser, then enter it.

If you’re already signed in to 1Password on another device, you can follow the onscreen instructions to sign in with a QR code instead. You won’t need a verification code. To confirm the sign-in, select the number on your other device that matches the one on your new device.

Set up the app from 1Password.com

You can set up the app from a linked browser on the same PC without a verification code:

  1. In your linked browser, sign in to your account on 1Password.com.
  2. Select your name in the top right, then select Set up another device.
  3. Select Use your account on 1Password for Windows, then follow the onscreen instructions.

    If you see “Connect account to this app?”, make sure the request is from your browser before you select Connect account.

If you don’t see Use your account on 1Password for Windows, follow the steps to sign in with a verification code instead. Learn what to do if you can’t set up the app from 1Password.com.

Sign in with a verification code

  1. Open the 1Password app, select Sign In, then follow the onscreen instructions to sign in with SSO.
  2. When you see “Transfer your encryption key”, get your verification code from a linked app or browser, then enter it.

If you’re already signed in to 1Password on another device, you can follow the onscreen instructions to sign in with a QR code instead. You won’t need a verification code. To confirm the sign-in, select the number on your other device that matches the one on your new device.

  1. Open the 1Password app, select Sign In, then follow the onscreen instructions to sign in with SSO.
  2. When you see “Transfer your encryption key”, get your verification code from a linked app or browser, then enter it.

If you’re already signed in to 1Password on another device, you can follow the onscreen instructions to sign in with a QR code instead. You won’t need a verification code. To confirm the sign-in, select the number on your other device that matches the one on your new device.

Set up the app from 1Password.com

You can set up the app from a linked browser on the same Linux computer without a verification code:

  1. In your linked browser, sign in to your account on 1Password.com.
  2. Select your name in the top right, then select Set up another device.
  3. Select Use your account on 1Password for Linux, then follow the onscreen instructions.

    If you see “Connect account to this app?”, make sure the request is from your browser before you select Connect account.

If you don’t see Use your account on 1Password for Linux, follow the steps to sign in with a verification code instead. Learn what to do if you can’t set up the app from 1Password.com.

Sign in with a verification code

  1. Open the 1Password app, select Sign In, then follow the onscreen instructions to sign in with SSO.
  2. When you see “Transfer your encryption key”, get your verification code from a linked app or browser, then enter it.

If you’re already signed in to 1Password on another device, you can follow the onscreen instructions to sign in with a QR code instead. You won’t need a verification code. To confirm the sign-in, select the number on your other device that matches the one on your new device.

In a browser

  1. In the new browser, sign in to your account on 1Password.com.
  2. When you see “Transfer your encryption key”, get your verification code from a linked app or browser, then enter it.

Your browser is now linked to your account, unless you indicated it’s a public or shared computer.

Tip

If you’ve installed the 1Password browser extension, follow the onscreen instructions to sign in to your account, then select Allow notifications so you can get verification codes when you set up other apps or browsers.

If you sign in to 1Password.com in a browser on a mobile device, you’ll need to get the verification code from the 1Password app on a linked device.

Get a verification code from a linked app or browser

In an app or browser

After you sign in to a new app or browser:

  1. Open and unlock 1Password in a linked app or browser.
  2. Select Transfer key on the “New app or browser found” pop-up.
  3. Enter the verification code in your new app or browser.

On an iPhone, iPad, or Android device, you can also select the notification from 1Password. If the 1Password browser extension is connected to the 1Password app, select Open in 1Password in the browser extension, then select Transfer key in the app.

Important

Don’t share your verification code with anyone. 1Password employees will never ask for this code. If you receive a suspicious or unsolicited verification code, report it.

On 1Password.com

If you don’t see the pop-up in your linked 1Password app or browser extension, you can get your verification code on 1Password.com:

  1. Sign in to your account on 1Password.com in a linked browser.
  2. Select your name in the top right, then select Manage Account.

    If you're using a mobile device, select the menu icon .

  3. Select View next to the new app or browser under Pending Sign-ins.
  4. Select Transfer key, then enter the verification code in your new app or browser.
  1. Sign in to your account on 1Password.com.
  2. Select your name in the top right, then select Manage Account.
  3. Select the gear icon beside the app or browser you want to unlink.
  4. Confirm that it’s the correct app or browser, then select Unlink.

Tip

To unlink all inactive apps and browsers, select Unlink inactive apps and browsers.

Get help

If you didn’t get a verification code

When you sign in on a new app or browser, you’ll see “Transfer your encryption key” and a prompt for a verification code. You can get the code from an app or browser that’s already linked to your account.

If you’re setting up the 1Password app on a computer where you already use a linked browser, you can skip the verification code and set up the app from 1Password.com instead.

If you don’t see a request in your linked app or browser, try these steps:

  1. Open and unlock 1Password in your linked app or browser. The request only appears when 1Password is unlocked.
  2. If you’re using the 1Password browser extension and it’s connected to the 1Password app, select Open in 1Password in the browser extension, then look for the request in the app.
  3. If you still don’t see a request, use a linked browser to get your verification code on 1Password.com.
  4. If nothing appears after a few minutes, close the “Transfer your encryption key” prompt in your new app or browser and sign in again.

If you don’t have a linked app or browser

If you sign out of a linked app or browser, it stays linked, so you can sign back in without a verification code. If your only linked app or browser was removed, its data was cleared, or you can’t use the device anymore, you won’t be able to get a verification code.

Ask your team administrator to recover your account. The browser you use to complete account recovery will become your first linked browser, which you can use to verify new devices.

Learn what to do if you lose access to your linked browser.

If you still need help

Learn what to do if you’re having trouble unlocking 1Password with SSO.

Learn more



Published: