When your team unlocks 1Password with SSO, the first time you sign up or switch to unlock with SSO, you’ll link your first app or browser to your account. You can then use this app or browser to verify your identity when you sign in to new apps or browsers. The verification process is an essential part of making sure the secrets you store in 1Password are safe and encrypted end-to-end. Learn more about the security of linked apps and browsers.
Step 1: Sign in on a new device
In the app
Important
You must be using 1Password 8 for Mac, iOS, Windows, Android, or Linux to sign in with SSO.
If the device where you’re already signed in to 1Password has a camera, open the 1Password app on your new device and select Sign In, then follow the onscreen instructions.
If the device where you’re already signed in to 1Password doesn’t have a camera, follow these steps on your new device:
- Open the 1Password app and select Sign In.
- Select Enter account details.
- Enter your work email and sign-in address, then select Next.
- Select Sign in with [your identity provider]. You’ll be redirected to your identity provider in your browser.
- Sign in to your identity provider. You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your linked apps or browsers and entering a verification code.
- After successfully signing in with your identity provider, you’ll be redirected back to 1Password.
In the browser extension
- Open your browser where the 1Password extension is installed.
- Sign in to your account on 1Password.com. You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your linked apps or browsers and entering a verification code.
- Choose Add in the “Add account to 1Password” prompt.
- Choose Allow notifications to get a verification code when you sign in on another app or browser.
On 1Password.com
On the new browser you want to authorize, sign in to your account on 1Password.com.
You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your linked apps or browsers and entering a verification code.
Step 2: Find your verification code
In the app
- After you sign in to a new app or browser, open and unlock the 1Password app on your Mac.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
If you receive a suspicious or unsolicited verification code, report it.
- After you sign in to a new app or browser, select the notification from 1Password on your iPhone or iPad, then unlock the app.
If you don’t see a notification, open and unlock 1Password.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
If you receive a suspicious or unsolicited verification code, report it.
- After you sign in to a new app or browser, open and unlock the 1Password app on your Windows PC.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
If you receive a suspicious or unsolicited verification code, report it.
- After you sign in to a new app or browser, select the notification from 1Password on your Android device, then unlock the app.
If you don’t see a notification, open and unlock 1Password.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
If you receive a suspicious or unsolicited verification code, report it.
- After you sign in to a new app or browser, open and unlock the 1Password app on your Linux computer.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
If you receive a suspicious or unsolicited verification code, report it.
In the browser extension
- After you sign in to a new app or browser, open and unlock the 1Password browser extension.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
On 1Password.com
Important
You won’t be able to find your verification code in Safari unless you sign in to your 1Password account at least every 7 days. To make sure you can always access your account, get the 1Password app.
- On a linked browser, sign in to your account on 1Password.com.
- Select your name in the top right and choose My Profile.
If you're using a smartphone, select the menu icon .
- Select View next to the new apps and browsers listed under Pending Sign-Ins.
You may need to scroll down to see this section.
- Select Transfer key, then you’ll see the alphanumeric verification code.
- Enter the verification code and select Submit.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
After signing in to your account on 1Password.com, your browser will be listed as a linked browser and can be used to verify additional devices, unless you indicated it was a public or shared computer.
If you receive a suspicious or unsolicited verification code, report it.
Unlink an app or browser
- Sign in to your account on 1Password.com.
- Select your name in the top right and choose My Profile.
- Select the gear icon to the right of the app or browser you want to unlink.
- Confirm that it’s the correct app or browser, then select Unlink.
You can unlink all inactive apps and browsers at the same time by clicking the Unlink inactive apps and browsers button.
Get help
If you sign out of your only linked app or browser, you won’t be able to access your account. You can contact your team administrator to recover your account. The browser you use to complete account recovery will become your first linked browser, which you can use to verify new devices.
If you’re signed out of your account after you close your browser, your IT team may have a policy to clear your browsing data when you close your browser, which removes your 1Password account details. Learn how to get help with this issue.
If you want to sign in to 1Password.com in your browser on a mobile device, you’ll need to use the 1Password app on a different device to approve the sign in.
If you open the 1Password app and don’t see the prompt to get your verification code when signing in on another device, wait a few minutes, then restart the steps to sign in on another device. You can also contact 1Password Support for further assistance.
If you receive a suspicious or unsolicited verification code, report it.
Learn what to do if your device is lost or stolen.