Security and privacy

If you see “1Password would like to record this screen” on your Mac

Get help when you’re asked to grant access for 1Password to record your screen.

About the message

In macOS Catalina and later, 1Password needs permission to scan Setup Codes and one-time password QR codes. When you attempt to scan one for the first time, you’ll be asked to grant 1Password access to record your screen.
1Password 7 would like to record this computer's screen. Grant access to this application in Security & Privacy preferences, located in System Preferences.

1Password never saves any screen recordings, and no information ever leaves your computer.

What you should do

To grant 1Password access to scan Setup Codes and QR codes:

  1. When you’re asked to grant access, click Open System Preferences.
  2. Click to turn on 1Password.
  3. Choose Quit Now.
  4. Open 1Password.


You won’t be able to scan Setup Codes or QR codes until you restart 1Password.

Get more help

If nothing happens when you scan a code, make sure 1Password still has access to your screen:

  1. Choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
  2. Select Screen Recording from the list on the left.
  3. Click to turn on 1Password.
  4. Click Quit Now.
  5. Open 1Password.

Learn more

Still need help?

If this article didn't answer your question, contact 1Password Support.