About the message
In macOS Catalina and later, 1Password needs permission to scan Setup Codes and one-time password QR codes. When you attempt to scan one for the first time, you’ll be asked to grant 1Password access to record your screen.

1Password never saves any screen recordings, and no information ever leaves your computer.
What you should do
To grant 1Password access to scan Setup Codes and QR codes:
- When you’re asked to grant access, click Open System Preferences.
- Click to turn on 1Password.
- Choose Quit Now.
- Open 1Password.

Important
You won’t be able to scan Setup Codes or QR codes until you restart 1Password.
Get more help
If nothing happens when you scan a code, make sure 1Password still has access to your screen:
- Choose Apple menu > System Preferences, click Security & Privacy, then click Privacy.
- Select Screen Recording from the list on the left.
- Click to turn on 1Password.
- Click Quit Now.
- Open 1Password.