If you see “1Password would like to record this screen” on your Mac

Get help when you’re asked to grant access for 1Password to record your screen.

About the message

In macOS Catalina and later, 1Password needs permission to scan Setup Codes and one-time password QR codes. When you attempt to scan one for the first time, you’ll be asked to grant 1Password access to record your screen.
The macOS prompt that says '1Password would like to record this comptuer's screen and audio.'

 
1Password never saves any screen or audio recordings, and no information ever leaves your computer.

What you should do

To grant 1Password access to scan Setup Codes and QR codes:

  1. When you’re asked to grant access, select Open System Settings.
  2. Select to turn on 1Password.
  3. Select Quit & Reopen.

Important

You won’t be able to scan Setup Codes or QR codes until you restart 1Password.

Get more help

If nothing happens when you scan a code, make sure 1Password still has access to your screen:

  1. Choose Apple menu > System Settings.
  2. Select Privacy & Security in the sidebar, then select Screen Recording in the list.
  3. Select to turn on 1Password.
  4. Select Quit & Reopen.

Learn more


Published: