Security and privacy

How 1Password protects your privacy when downloading icons

1Password doesn’t collect any information when it downloads icons for your logins and software licenses.

To make it easier to find your items in 1Password, you can add icons to them. When you use rich icons, 1Password automatically displays icons associated with your logins and software licenses.

Rich icons are provided directly from 1Password

1Password downloads icons from two different caching servers, depending on which version of 1Password you’re using: cache.agilebits.com or c.1password.com.

When you set up 1Password on a new device, you may see multiple connections to those domains while 1Password downloads all the icons for your Login and Software License items.

Rich icon requests are anonymous

The caching servers provide a layer of abstraction. We don’t see most of the requests from the caching servers, and the ones we do see don’t reveal where they came from. The caching servers don’t log any information that could connect an icon request to a specific person or computer.

If a request is made for an icon the caching server doesn’t have, the request is logged anonymously, so we can add it.

Protect yourself when using rich icons

Icons you add to your items in 1Password are encrypted with the rest of your data. However, the rich icons that are automatically downloaded are not encrypted.

To prevent anyone from using rich icons to learn what you store in 1Password, follow these tips:

  • Don’t share the password you use to unlock your device. Anyone with access to your device could use your rich icons to learn which websites you have saved in 1Password.

  • Only use 1Password on trusted devices. Rich icons are only downloaded if you install and use 1Password. Your best defense is to only use 1Password on devices you trust and protect them from being compromised.

  • Protect backups of your device. It’s possible to view rich icons even if a backup is moved or restored to a device without 1Password.

You can also turn off rich icons:

  • Mac: Preferences > General > “Show rich icons”
  • Windows: Settings > General > “Use rich icons”
  • iOS: Settings > General > Rich Icons
  • Android: Settings > Display > “Show rich icons”
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