Turn on two-factor authentication
If you haven’t turned on two-factor authentication for the website, do that first. If you have, get a new QR code to scan. We’ll use Dropbox as an example.
- On the Dropbox website, click your name in the top right.
- Click Settings.
- Click Security.
- Click to enable two-step verification. If it’s already enabled, click Edit next to “Authenticator app”.
- Enter your Dropbox password and click Next.
Choose “Use a mobile app” and click Next. You’ll see a QR code for 1Password to scan.
Save your QR code
To save your QR code:
- Open and unlock 1Password, select the Login item for the website, and click Edit.
- Click the item type menu to the right of a new field and choose One-Time Password.
- Click
to open the QR code scanner window. - Drag the window over the QR code from the website.
If you can’t scan the QR code, most sites will give you a code you can copy and paste instead.
- Click Save.
Confirm your one-time password
To confirm that you’ve saved your QR code, the website will ask you to enter a one-time password. Copy and paste the code from 1Password.
To save your QR code:
- Open and unlock 1Password, select the Login item for the website, and tap Edit.
- Tap “Add new one-time password”.
- Tap to scan the QR code from another device.
If you can’t scan the QR code, most sites will give you a code you can copy and paste instead.
- Tap Done.
Confirm your one-time password
To confirm that you’ve saved your QR code, the website will ask you to enter a one-time password. Copy and paste the code from 1Password.
To save your QR code:
- Open and unlock 1Password, select the Login item for the website, and select Edit.
- Select “label” and enter “One-time password”, then select
to the right of the field and choose One-Time Password. - Click and choose “From my screen” to scan the QR code. If you can’t scan the QR code, make sure it is visible when you minimize 1Password. Most sites will also give you a code you can copy and paste instead.
- Select Save.
Confirm your one-time password
To confirm that you’ve saved your QR code, the website will ask you to enter a one-time password. Copy and paste the code from 1Password.
To save your QR code:
- Open and unlock 1Password, select the Login item for the website, then tap
. - Tap “Add new section”, then tap “Add new field” and choose One-Time Password from the list.
- Tap to scan the QR code from another device.
If you can’t scan the QR code, most sites will give you a code you can copy and paste instead.
- Tap Save.
Confirm your one-time password
To confirm that you’ve saved your QR code, the website will ask you to enter a one-time password. Copy and paste the code from 1Password.
Use your one-time password
Mac, iOS, and Windows
- Fill your username and password on a website where you’re using two-factor authentication. 1Password copies your one-time password to the clipboard for 30 seconds.
- Paste the code where the website asks for it.
Android
- Fill your username and password on a website where you’re using two-factor authentication.
- Open 1Password and select the Login item for the account.
- Tap the one-time password and choose Copy.
- Paste the code where the website asks for it.
Get help
If websites aren’t accepting your one-time passwords, make sure the date and time are set correctly on Mac , iOS , Windows , and Android .