With 1Password for managed service providers (MSPs), you can set up and manage 1Password for companies you work with as a service provider.
After you set up the account and add technicians, you can add companies that you want to manage.
Add a company
To add a company that you want to manage, you’ll need an Owner, Administrator, or part of the MSP Technicians group in your MSP account. Then follow these steps:
- Sign in to your MSP account on 1Password.com.
- Choose Managed Companies in the sidebar. To remove sorting or filters that you’ve applied, choose Clear all at the top right of the page.
- Enter the company’s name and add its website if you’d like.
- Select the country or region the company is located in, then enter its address information and choose Save.
This does not affect the region the company's account is located in. Your MSP account and a managed company must be in the same data region to be linked.
After you add the managed company, choose launch beside it to sign in.
Set up a managed account
To set up a managed company’s account:
- Create team policies, custom groups, and vaults to share items.
- Implement a recovery plan.
- Invite team members and set up automated provisioning if the company uses an identity provider.
You’ll be an administrating the account, so you may want to learn more about getting started with 1Password as an administrator.
Tip
If you want to co-own an account with someone at the managed company, add them to the Owners group in the account.
If you want to allow someone to co-manage the account with you, add them to the Administrators group so they can perform administrative tasks, such as account recovery for team members.
Manage companies
To manage your companies, sign in to your MSP account on 1Password.com and choose Managed Companies in the sidebar.
Filter and sort
You can search for a company by name, or sort by status or filled seats. To remove sorting or filters that you’ve applied, choose Clear all at the top right of the page.
View shared vaults and items
You can view shared vaults and items within an account you manage. Launch into the account, then choose Vaults in the sidebar, select a vault, and give yourself access to it if you don’t already have it. Then choose View Vault.
Recover accounts
If team members in a managed company’s account have lost access, you can recover their accounts so they can sign back in. An administrator from the company can also help recover accounts, so you may want to add someone to the Administrators group to help with this in the future.
Unlink a company
To unlink a company that you’ll no longer manage, make sure at least one person from that company is in the account’s Owners group. Then on the Managed Companies page, find the company and choose the ellipsis > Unlink.