You received this message because your 1Password subscription has lapsed. While your account is frozen, you can still view all your items, copy your passwords, and even copy items to vaults outside your account. But you won’t be able to:
- Add new items to vaults
- Edit items
- Invite people to your family or team
- Fill items in your browser
If your team uses Kolide or Trelica, you’ll lose access to these products while your 1Password account is frozen. Contact 1Password Sales to reactivate your subscription.
Reactivate your subscription
Help
If you’ve purchased 1Password Device Trust or Trelica by 1Password, you’ll need to contact 1Password Sales to reactivate your subscription.
Reactivate your subscription at any time to unfreeze your 1Password account and restore all functionality:
If you started your subscription on 1Password.com
- Sign in to your account on 1Password.com.
- Select Billing in the sidebar.
- Select Subscribe.
If you started your subscription using an in-app purchase
- On a Mac, iPhone, or iPad, manage your subscription with Apple.
- On an Android device, manage your subscription with Google.
If you belong to a family or team account, contact your family organizer or team owner, and ask them to reactivate your subscription.
Learn more
- Learn how to manage your 1Password subscription.
- Learn more about 1Password subscription billing.
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