Get started

Use Face ID to unlock 1Password on your iPhone or iPad Pro

Learn how to set up and use Face ID to unlock 1Password with a simple glance.

Set up Face ID

Before you can set up Face ID in 1Password, you’ll need to set up Face ID for your device. Then follow these steps:

  1. Open and unlock 1Password.
  2. Tap the icon for your account or collection at the top left and choose Settings > Security.

    If you're using an iPad, tap your account or collection at the top of the sidebar.

  3. Turn on Face ID.

Now you can use Face ID to unlock 1Password. But don’t forget your account password. Sometimes you’ll need to enter it instead of using Face ID.

Use Face ID

After setting up Face ID, open 1Password. If 1Password is locked, you can use Face ID instead of your account password.

Glance at the screen of your iPhone or iPad Pro, and Face ID will detect your face and unlock 1Password.

Sometimes you might see the Face ID button beside the account password field, like when you cancel the Face ID prompt. Tap it and the prompt will appear.

The Face ID prompt in 1Password for iOS

The lock screen in 1Password for iOS showing the Face ID button beside the account password field

Get help

Sometimes you’ll need to enter your account password instead of using Face ID:

  • If your face isn’t recognized five times in a row
  • If you haven’t entered your account password in two weeks
  • If you reset Face ID or set up an alternate appearance on your device

If you still need help, follow these steps. Try again after each step:

  1. Make sure you have the latest version of 1Password.
  2. Make sure that you are able to use Face ID to unlock your device.
  3. Turn off Face ID in Settings > Security, then turn it back on again.
  4. Try resetting Face ID on your device. Open the Settings app and tap Face ID & Passcode > Reset Face ID. Then tap “Set up Face ID” to set it up again.

Get more help with Face ID on your iPhone or iPad Pro.

Learn more

Still need help?

If this article didn't answer your question, contact 1Password Support.

Published: