Teams and business

Team members: Get started with Kolide by 1Password

Learn how to use Kolide to resolve issues with your devices.

Kolide by 1Password allows your employer to make sure your device is healthy before you access company applications. Many companies have obligations to enforce certain security requirements and protect sensitive data, including on their employee’s devices.

Kolide provides clear instructions when you need to fix an issue, often before you’re prevented from accessing company services, so you won’t need to ask your IT team for help.

You may see prompts for common issues like:

  • Your operating system or browser needs to be updated
  • Your computer doesn’t automatically lock when the screensaver starts
  • Your malware protection software isn’t working properly

How Kolide preserves your privacy

Kolide by 1Password is designed to be transparent and preserve the privacy of the team members who use it. You can review what Kolide can do, how your company uses it, and what data they can access at any time.

Select the Kolide icon in your menu bar or system tray, then select View Details to open the My Device portal. Select the security camera in the sidebar to open the My Data Privacy page.

You can see who can access your data, the data collected from your devices, and the device checks used by your company.

How you interact with Kolide

When your company uses Kolide, you’ll interact with it in three common ways:

When you authenticate using SSO

Kolide may check your device for issues when you sign in with SSO, depending on how it’s set up by your administrators.

If it finds a problem, it may ask you to fix it before you can finish signing in to an app. You’ll also see information on how to fix the issue.

After you fix the issue, select Recheck Device to continue signing in with your SSO provider. If your administrator allows, you may also be able to select Snooze to continue signing in for a limited amount of time before you fix the issue.

A Kolide window informing you that a macOS update is ready to install with options to recheck or snooze the alert

In your menu bar, system tray, or through notifications

Kolide can also share updates about your computer’s status in your menu bar, system tray, or through notifications. These alerts will inform you how long you have to fix issues before they may prevent you from signing in with SSO.

Select the Kolide icon in your menu bar or system tray at any time to see if there are issues you may need to resolve.

A Kolide notification informing you there's an unresolved issue that needs to be resolved within two days

On your mobile device

If you need to access apps protected by Kolide on a mobile device, you can install and register the Kolide app on your iOS or Android device.

After you register your device, you’ll be able to access company resources and see instructions when you need to fix any issues.

A Kolide screen on a mobile device that confirms the device was registered

Learn more

Published: