Data

How to reset the 1Password app on a specific device

Important

Resetting the 1Password app will delete all vaults, items, and settings from your device. If you can’t access your 1Password data on another device or in your browser, resetting the 1Password app will delete the only copy of your data.

  1. Open 1Password. You don’t need to enter your Master Password.

    1. Click the Finder icon in the Dock.
    2. Click Applications in the Finder sidebar.
    3. Double-click the 1Password icon .
  2. From the menu bar, choose Help > Troubleshooting > Reset All 1Password Data and follow the onscreen instructions.

The next time you open 1Password, you’ll be asked to create a new vault or sign in to your account. You can also use existing 1Password data that you might have on another computer or device.

  1. Delete the 1Password app. Get help if you don’t know how to delete apps on your iPhone or iPad.

    If you see “Deleting 1Password will also delete all of its data”, tap Delete.

  2. Download 1Password on the App Store.

The next time you open 1Password, you’ll be asked to create a new vault or sign in to your account. You can also use existing 1Password data that you might have on another computer or device.

  1. Open 1Password. You don’t need to enter your Master Password.

    1. Click the Start menu.
    2. Click the 1Password icon .
  2. Choose Help > Troubleshooting > Reset All 1Password Data and follow the onscreen instructions.

The next time you open 1Password, you’ll be asked to create a new vault or sign in to your account. You can also use existing 1Password data that you might have on another computer or device.

If you have a 1Password account

  1. Open and unlock 1Password.
  2. Go to Settings > 1Password accounts.
  3. Tap your account name, then tap Sign Out.

If you have a standalone vault

  1. Open and unlock 1Password.
  2. Tap > Sync. If you haven’t set up syncing, sync with Dropbox or a local folder.
  3. Go to Settings > Advanced and tap Delete Primary Vault.
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