Data

How to reset the 1Password app on a specific device

Important

Before you reset 1Password, make sure you can access all your 1Password data on another device or on 1Password.com. Otherwise, you could lose the only copy of your data.

1Password 8

In 1Password 8, the reset process removes accounts and items from appearing in the app, but saves a copy of your data as a backup. Your settings are also preserved.

  1. Open 1Password and choose 1Password > Settings from the menu bar.
  2. Click Advanced in the sidebar, then click Reset 1Password.
  3. Review the information in the pop-up, then click Reset 1Password.

The next time you open 1Password, you’ll be asked to sign in to your account.

To delete the backup of your data

To delete the backup of your data after you reset 1Password:

  1. Click the Finder icon in the Dock.

  2. From the menu bar, choose Go > Go to Folder.

  3. Copy and paste the following, then press Return:

     ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data/
    
  4. Drag the 1password_xxxxxxxxxx_v8.xx.xx.sqlite file to the Trash, then empty the Trash.

1Password 7

In 1Password 7, the reset process removes all vaults, items, and settings from your device.

  1. Open 1Password. You don’t need to enter your password.

    1. Click the Finder icon in the Dock.
    2. From the menu bar, choose Go > Applications.
    3. Double-click the 1Password icon .
  2. From the menu bar, choose Help > Troubleshooting > Reset All 1Password Data and follow the onscreen instructions.

The next time you open 1Password, you’ll be asked to create a new vault or sign in to your account. You can also use existing 1Password data that you might have on another computer or device.

  1. Delete the 1Password app. Get help if you don’t know how to delete apps on your iPhone or iPad.

    If you see “Deleting 1Password will also delete all of its data”, tap Delete.

  2. Download 1Password on the App Store.

The next time you open 1Password, you’ll be asked to sign in to your account.

1Password 8

In 1Password 8, the reset process removes accounts and items from appearing in the app, but saves a copy of your data as a backup. Your settings are also preserved.

  1. Open 1Password, then click and choose Settings.
  2. Click Advanced in the sidebar, then click Reset 1Password.
  3. Review the information in the pop-up, then click Reset 1Password.

The next time you open 1Password, you’ll be asked to sign in to your account.

To delete the backup of your data

To delete the backup of your data after you reset 1Password:

  1. Click the Start menu, copy and paste the following into the search box, then press Enter:

     %LOCALAPPDATA%\1Password
    
  2. In the Explorer window that opens, delete the 1password_xxxxxxxxxx_v8.xx.xx.sqlite file, then empty the Recycle Bin.

1Password 7

In 1Password 7, the reset process removes all vaults, items, and settings from your device.

  1. Open 1Password. You don’t need to enter your password.

    1. Click the Start menu.
    2. Click the 1Password icon .
  2. Choose Help > Troubleshooting > Reset All 1Password Data and follow the onscreen instructions.

The next time you open 1Password, you’ll be asked to create a new vault or sign in to your account. You can also use existing 1Password data that you might have on another computer or device.

  1. Delete the 1Password app. Get help if you don’t know how to delete apps on your Android device.
  2. Download 1Password on Google Play.

The next time you open 1Password, you’ll be asked to sign in to your account.

In 1Password for Linux, the reset process removes accounts and items from appearing in the app, but saves a copy of your data as a backup. Your settings are also preserved.

  1. Open 1Password, then click and choose Settings.
  2. Click Advanced in the sidebar, then click Reset 1Password.
  3. Review the information in the pop-up, then click Reset 1Password.

The next time you open 1Password, you’ll be asked to sign in to your account.

To delete the backup of your data

To delete the backup of your data after you reset 1Password, delete the 1Password SQLite file, then open 1Password and add your account again. You can find your SQLite file in the following location:

  • Package manager or AppImage: ~/.config/1Password/1password_*_v8*.sqlite
  • Snap Store: ~/snap/1password/current/.config/1Password/1password_*_v8*.sqlite
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