iOS

How to recover your 1Password 3 data from an iTunes backup

Requirements

Before you can proceed, make sure all of these requirements are met. You must have:

  • an iOS device (iPhone or iPad) running iOS 12 or later
  • a Mac running OS X Yosemite 10.10 or later
  • 1Password 3 installed on your iOS device – it has not been deleted and the 1Password 3 icon is visible on your Home screen
  • 1Password 7 (current version) installed on your iOS device and if you don’t have it, download 1Password 7 on the App Store while on your iOS device
  • your Mac and iOS device both signed in to the same Apple ID
  • iTunes 12.7.1 or later

Important

Create an iTunes backup of your iOS device using a USB cable.

This MUST be done BEFORE you proceed with the instructions below. Even if you already have an iTunes backup you’ll need to create a new one. AFTER the backup has been made, disconnect your iOS device from your Mac.

Learn how to back up with iTunes  

Step 1: Install and open iExplorer

  1. Make sure your iOS device is disconnected from your Mac.
  2. Get iExplorer and install it. This will allow you to open your iTunes backup on your computer and copy your 1Password data from it.
  3. Open iExplorer and click Continue with Demo.
  4. Click Browse iTunes Backups at the bottom of the screen. You don’t need to connect your iOS device.
the iExplorer window with an arrow pointing towards 'Continue with Demo'
the connect device page with an arrow pointing towards 'Browse iTunes backups'

Step 2: Select the iTunes backup for your iOS device

  1. Select your iOS device backup under Browse iTunes Backups in the sidebar.
  2. Click Backup Explorer.

An iOS device selected in the sidebar under Browse iTunes Backups, and Backup Explorer circled in the main window

Help

If you see “This backup is encrypted” and a Decrypt Backup button, it means your iTunes backup was encrypted with a password. To access this backup, click Decrypt Backup and enter the password that was set with iTunes when the backup was created.

Learn more about encrypted backups in iTunes  

Step 3: Export your 1Password 3 backup

  1. Double-click the App folder.

The App folder selected under Backup Explorer


  1. Enter 1Pass in the search field and look for com.1password, ws.agile.1passwordPro, or ws.agile.1passwordForiPad in the list.

    We're using com.1password in this example.

  2. Click the next to the com.1password folder.

  3. Right-click (or Control-click) the Documents folder inside the com.1password folder.

  4. Select Export to Folder from the context menu and save the exported Documents folder to your desktop.

The 'com.1password' folder expanded with the Documents folder highlighted, and the right-click menu showing 'Export to Folder'

Step 4: Rename your 1Password 3 backup

  1. In Finder, open the exported Documents folder on your desktop.
  2. Select the 1password.sqlite file and choose File > Get Info.
  3. Change the filename to 1password.1ptbackup and click “Use .1ptbackup” when prompted.

    The '1password.sqlite Info' window highlighting '1password.1ptbackup' under the Name & Extension section Are you sure you want to change the extension from '.sqlite' to '.1ptbackup'? If you make this change, your document may open in a different application.

Important

This file must be named precisely. Make sure there are no spaces anywhere in the 1password.1ptbackup filename.

Step 5: Move your 1Password 3 backup into iCloud Drive

  1. In Finder, choose Go > iCloud Drive.
  2. Drag the 1password.1ptbackup file to iCloud Drive. Make sure it’s at the top level, not inside a folder.

    Drag the '1password.1ptbackup' file to iCloud Drive

Step 6: Open your 1Password 3 backup in the Files app

  1. Open your iOS device.
  2. Make sure 1Password 7 (the new version) is installed.
  3. Open the Files app, then:

    1. Tap Select in the upper right corner.
    2. Tap the 1password file so there is a blue checkmark on it.

      The Files app will not show the .1ptbackup extension – you’ll only see 1password.

    3. Tap the Share icon or Share in the lower left corner.

    Learn more about the Files app  

The 1Password 3 backup file in the Files app on iOS

Step 7: Copy your 1Password 3 data to 1Password 7

In the sheet that pops up there are two rows of icons. Swipe left on the top row (the one with colored icons) and tap Copy to 1Password.

Troubleshooting

If you don’t see Copy to 1Password, check the following:

  1. Make sure you have 1Password 7 installed on your iOS device.
  2. Make sure Copy to 1Password is enabled in the Share menu:
    1. Swipe left on the top row of icons and tap More.
    2. Tap to turn on Copy to 1Password in the list of Activities, then tap Done.
  3. On your Mac, check the filename in iCloud Drive. Make sure the file extension ends with .1ptbackup and that there are no spaces anywhere in the filename.
  4. On your iOS device, make sure that Restrictions are turned off. To check this, open the main Settings app, tap General, then swipe down until you see Restrictions. If Restrictions are on, turn them off.
Copy to 1Password highlighted on the top row in the share sheet

Step 8: Finish importing your 1Password 3 data into 1Password 7

  1. 1Password 7 (the new version) will open after tapping Copy to 1Password.
    • If you’ve been using 1Password 7 and have existing information in it: You’ll be prompted to enter that Master Password (or your fingerprint if you’ve set up Touch ID, or a glance if you’ve set up Face ID) to unlock it.
    • If you’ve just installed 1Password 7 and it has no information: You’ll see a Welcome screen. Tap Import from file. You may need to swipe down to see it.
  2. Tap Import Now on the import screen that pops up.
  3. Enter your Master Password for 1Password 3 (the old version), then tap Continue Import.

    Import File Locked. The file you are trying to import is encrypted with a password. Please enter the Master Password to decrypt its contents.

    Note: If the import screen reappears after entering your Master Password it means the Master Password has been entered incorrectly. Try again, and you can try as many times as you like – you won’t be “locked out”.

  4. After your information has been imported, a message like “Successfully imported into 1Password vault” will be temporarily displayed.

  5. Tap Categories at the bottom of the screen to see a list of your passwords and other items.

Requirements

Before you can proceed, make sure all of these requirements are met. You must have:

  • an iOS device (iPhone or iPad) running iOS 11 or later
  • a Windows PC running Windows 7 or later
  • 1Password 3 installed on your iOS device – it has not been deleted and the 1Password 3 icon is visible on your Home screen
  • 1Password 7 (current version) installed on your iOS device and if you don’t have it, download 1Password 7 on the App Store while on your iOS device
  • a Dropbox account – you can sign up for a free Dropbox account on their website if you don’t have one
  • the Dropbox app for iOS installed on your iOS device – you can get it from the Dropbox mobile app page  
  • iTunes 12.7.1 or later

Important

Create an iTunes backup of your iOS device using a USB cable.

This MUST be done BEFORE you proceed with the instructions below. Even if you already have an iTunes backup you’ll need to create a new one. AFTER the backup has been made, disconnect your iOS device from your Windows PC.

Learn how to back up with iTunes  

Step 1: Install and open iExplorer

  1. Make sure your iOS device is disconnected from your Windows PC.
  2. Get iExplorer and install it. This will allow you to open your iTunes backup on your computer and copy your 1Password data from it.
  3. Open iExplorer and click Continue in Demo Mode.
the iExplorer window with 'Continue in Demo Mode' highlighted

Step 2: Select the iTunes backup for your iOS device

  1. Select your iOS device backup under Browse iTunes Backups in the sidebar.
  2. Click Backup Explorer.

an iOS device selected umder Browse iTunes Backups in the sidebar, and Backup Explorer circled in the main section

Step 3: Export your 1Password 3 backup

  1. Double-click the App folder.

The App folder selected under Backup Explorer


  1. Enter 1Pass in the search field and look for com.1password, ws.agile.1passwordPro, or ws.agile.1passwordForiPad in the list.

    We're using ws.agile.1passwordPro in this example.

  2. Double-click the ws.agile.1passwordPro folder.

the App folder expanded with the ws.agile.1PasswordPro folder selected


  1. Right-click the ws.agile.1PasswordPro folder.
  2. Select Export 'ws.agile.1PasswordPro' to PC and save the exported folder to your desktop.

the ws.agile.1PasswordPro folder selected, with the right-click menu open highlighting 'Export ws.agile.1PasswordPro to PC'

the ws.agile.1PasswordPro folder on the Desktop

Step 4: Rename your 1Password 3 backup and move it to Dropbox

  1. Double-click the exported ws.agile.1PasswordPro, com.1password, or ws.agile.1passwordForiPad folder on your desktop.

    We're using ws.agile.1passwordPro in this example.

  2. Right-click the 1password.sqlite file and select Rename.

    The 1password.sqlite file selected, with the right-click menu highlighting Rename

  3. Change .sqlite to .1ptbackup.

  4. A warning message will pop up: If you change a file name extension, the file may become unusable. Click the Yes button.

  5. The file should now be: 1password.1ptbackup

  6. Right-click the 1password.1ptbackup file and select Move to Dropbox. The file will be moved to the top level of the Dropbox folder.

    The 1password.1ptbackup file selected with the right-click menu highlighting 'Move to Dropbox'

Step 5: Open your 1Password 3 backup in the Dropbox app

  1. Open the Dropbox app on your iOS device and tap the text on the 1Password.1ptbackup file. Do not tap the down arrow to the right of the filename.
  2. The 1Password.1ptbackup file will open, then tap the three dots in the upper right corner.
The Recents page in Dropbox Showing the 1password.1ptbackup file
The 1password.1ptbackup file open with an arrow pointing towards the three dots in the upper right corner

Step 6: Export your 1Password 3 data from Dropbox

  1. Tap Export and the Share menu will open.
  2. In the bottom row of icons, tap Open In.
An action menu for the 1password.1ptbackup file with an arrow pointing towards Export
the share sheet with an arrow pointing towards Open In

Step 7: Copy your 1Password 3 data to 1Password 7

In the sheet that pops up there are two rows of icons. Swipe left on the top row (the one with colored icons) and tap Copy to 1Password.

Troubleshooting

If you don’t see Copy to 1Password, check the following:

  1. Make sure you have 1Password 7 installed on your iOS device.
  2. Make sure Copy to 1Password is enabled in the Share menu:
    1. Swipe left on the top row of icons and tap More.
    2. Tap to turn on Copy to 1Password in the list of Activities, then tap Done.
  3. On your iOS device, make sure that Restrictions are turned off. To check this, open the main Settings app, tap General, then swipe down until you see Restrictions. If Restrictions are on, turn them off.
the share sheet with an arrow pointing towards 'Copy to 1Password'

Step 8: Finish importing your 1Password 3 data into 1Password 7

  1. 1Password 7 (the new version) will open after tapping Copy to 1Password.
    • If you’ve been using 1Password 7 and have existing information in it: You’ll be prompted to enter that Master Password (or your fingerprint if you’ve set up Touch ID, or a glance if you’ve set up Face ID) to unlock it.
    • If you’ve just installed 1Password 7 and it has no information: You’ll see a Welcome screen. Tap Import from file. You may need to swipe down to see it.
  2. Tap Import Now on the import screen that pops up.
  3. Enter your Master Password for 1Password 3 (the old version), then tap Continue Import.

    Import File Locked. The file you are trying to import is encrypted with a password. Please enter the Master Password to decrypt its contents.

    Note: If the import screen reappears after entering your Master Password it means the Master Password has been entered incorrectly. Try again, and you can try as many times as you like – you won’t be “locked out”.

  4. After your information has been imported, a message like “Successfully imported into 1Password vault” will be temporarily displayed.

  5. Tap Categories at the bottom of the screen to see a list of your passwords and other items.

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