If you have trouble automatically migrating your existing 1Password data to a 1Password account, you can still manually copy your items.
Step 1: Delete any items that were copied to your account
Some of your items may have been copied to your 1Password account before the problem occurred. To prevent duplicates, open the vault you were transferring items to and remove any items that weren’t already there:
- Choose Vault > Switch to Vault and choose your Personal, Private, or Employee vault. The name of this vault varies depending on your account type.
- Select some or all the items in the vault.
- Choose Item > Delete.
- Tap
and choose your Personal, Private, or Employee vault. The name of this vault varies depending on your account type. - Tap Select Items and select the items, or tap the checkbox above the list to select all items.
- Tap Delete.
- Tap and choose your Personal, Private, or Employee vault. The name of this vault varies depending on your account type.
- Tap > Select, then choose the items, or tap > Select All to select all the items.
- Tap .
Step 2: Copy items to your 1Password account
Copy your items to your new account. You only need to do this on one device.
- Choose Vault > Switch to Vault and choose your Primary vault.
- Select all the items in the vault.
- Choose Item > Copy to Vault and select a vault in your 1Password account.
- Tap and choose your Primary vault.
- Tap Select Items, and tap the checkbox above the list to select all the items in the vault.
- Tap Copy and choose a vault in your 1Password account.
- Tap and choose your Primary vault.
- Tap > Select All.
- Tap
and choose the vault where you want to copy the item(s).
If you don’t see, first tap
.
Step 3: Remove the old Primary vault
After you’ve copied everything to your new account, remove the old Primary vault so you don’t have duplicates of everything:
- Choose Vault > Switch to Vault > Primary.
- Choose Vault > Delete Vault.
- Tap Settings > Vaults > Primary.
- Tap Delete Vault.
- Tap Settings > Advanced.
- Tap Delete Primary Vault.
If you can’t remove the old Primary vault, make sure you’ve migrated all your standalone vaults. Then remove them and try again.
If you use 1Password on other devices
If you use 1Password on other devices, learn how to set them up.