Account management

Use your Secret Key to sign in to your 1Password account on a new device or web browser.

Learn how to use your Emergency Kit to sign in to your 1Password account.

Learn how to create a test 1Password account that unlocks using a passkey.

You can use a recovery code to regain access to your account if you’re locked out of 1Password.

Learn how to manage your family account and designate other people as family organizers.

Learn how to invite people to your family account, and suspend or delete their accounts.

Learn how to make sure everyone in your family always has access when they need it, including you.

Learn how to join a family account and start using 1Password.

You can restore access for a family or team member if they can’t sign in or unlock 1Password.

Learn how to give everyone in your family access to the items they need, like wireless network passwords or shared credit cards.

Learn how to invite someone as a guest if you want them to have limited access to your family’s data.

Get help signing in to your 1Password account, like when you can’t find your Secret Key or don’t know the sign-in address for your team.

Get help if you use Duo multi-factor authentication with 1Password and Safari asks you to use 1Password.com to sign in.

Get help if you see a message that your 1Password account is frozen, and find out how to reactivate your subscription.

Learn how to sign back in to 1Password after your account has been recovered.

1Password was designed with you in mind. You can choose where your data is hosted and which currency you pay in.

Learn everything you need to know about how subscription billing works for your 1Password account.

Learn how sales tax and VAT are assessed, and what to do if your company or non-profit organization is tax-exempt.

Learn how to upgrade to 1Password Families, 1Password Teams, or 1Password Business. Or switch to an individual account.

You can delete your 1Password account if you want to permanently remove your data from the service.

Get help with your subscription if you signed up in the 1Password app on your Android device.

Get help with your subscription if you signed up in the 1Password app on your iOS device.

You can manage and cancel your subscription, add credit cards, and view invoices on 1Password.com.

Learn how to pay for a 1Password membership with a gift card you bought yourself or received from someone else.