If you started your subscription using an in-app purchase on your iPhone, iPad, or Mac

Get help with your subscription if you signed up using an in-app purchase in the 1Password app on your iOS device or in 1Password for Safari on your Mac.

To learn how to manage your subscription with Apple, see the Apple Support article:

If you want to cancel a subscription from Apple

About in-app purchase subscriptions

When you start your subscription to 1Password using an in-app purchase in the 1Password app on your iPhone or iPad, or in 1Password for Safari on your Mac, you can manage your subscription with Apple. You can:

  • See when your subscription will renew automatically.
  • Choose monthly or annual billing.
  • Cancel your subscription.

View your subscription with Apple

To view your plan, renewal date, and billing information:

If you subscribed in 1Password for Safari:

  1. Open the App Store app.
  2. Select your name, or sign in.
  3. Select Account Settings, then select Subscriptions.
  4. Select 1Password.
  1. Open the Settings app.
  2. Select your name at the top of the screen.
  3. Select Subscriptions, then choose 1Password.

Note

You won’t see your subscription details on 1Password.com.

Get help

Individual and family subscriptions are available with an in-app purchase. You can’t change your account type after you’ve started your subscription.

When you start your subscription using an in-app purchase, you won’t be able to manage your subscription on 1Password.com.

If you don’t see your subscription

If you don’t see your 1Password subscription in the Settings app on your iPhone or iPad or App Store on your Mac, make sure you’re signed in with the same Apple ID you used when you subscribed.

If you still don’t see your subscription, you might have started it on 1Password.com. Learn how to manage your subscription on 1Password.com.

Switch your billing frequency

If you want to switch between monthly and annual billing, view your subscriptions with Apple and choose 1Password. Select monthly or annual billing.

Delete your account

If you canceled your 1Password subscription with Apple, and you want to remove your information from the 1Password service, you can delete your account on 1Password.com.

Learn more



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