Account management

Implement a recovery plan for your family

Learn how to make sure everyone in your family always has access when they need it, including you.

Tip

If you already have a 1Password membership, it’s easy to upgrade to 1Password Families.

If you’re the one who created your family account, you’re the family organizer, which means you have some special privileges. You can:

  • recover accounts
  • create vaults no one else can access
  • manage your subscription
  • delete your family account

Your family relies on you. If you can’t access your account, no one will be able to manage your family account or recover accounts for others.

It only takes a few steps to make sure no one in your family ever loses access.

Add another family organizer

You can’t recover your own account, so make sure you make at least one other person a family organizer. That way, if you can’t sign in, someone will be able to help you.

Before you can make someone a family organizer, you’ll need to invite them. Then follow these steps:

Family Organizer and Family Member roles
  1. Sign in to your account on 1Password.com.
  2. Click People in the sidebar.
  3. Click the name of a family member to view their details.
  4. Click Family Organizer or Family Member to change their role.

Save your Emergency Kit

We go to extraordinary lengths to keep your data safe. We have no access to your account passwords or Secret Keys, so we can’t reset or recover them for you.

If everyone in your family who can help recover accounts gets locked out at the same time, you’ll need your Emergency Kits to sign in. If you didn’t save yours when you first created your family account, you should save your Emergency Kit now.

Tell your family

Let your family know who the other family organizers are, so they can help them recover their accounts if they can’t sign in.

Learn more

Still need help?

If this article didn't answer your question, contact 1Password Support.

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